Support Center
We're here to help! Find answers to common questions or get in touch with our support team.
Need to report a bug or request a feature?
Send us an email at support@blesssoul.com with details, and we'll get back to you as soon as possible.
Frequently Asked Questions
❓ How do I get started with BlessSoul?
Download BlessSoul from the App Store, create an account, and choose a subscription plan (Monthly, Quarterly, or Yearly) to access all premium features. Your subscription includes full access to Goals, Soul Manifest, Soul Schedule, Soul Spark quotes, and all other features.
❌ How do I cancel my subscription?
Go to your iPhone Settings → [Your Name] → Subscriptions → BlessSoul → Cancel Subscription. You can cancel anytime, and you'll still have access to premium features until your current billing period ends.
🔒 Is my data secure?
Yes! Your data is transmitted securely over HTTPS and stored on trusted cloud infrastructure. We never sell your personal information. Your manifestations, goals, and personal information are securely stored and protected.
📱 Does BlessSoul work offline?
Yes! You can use most features offline, including viewing and creating goals, tracking manifestations, and browsing quotes. Your data will automatically sync to the cloud when you're back online.
🔑 I forgot my password. How do I reset it?
On the login screen, tap "Forgot Password?" and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it right away.
Additional Resources
- Privacy Policy - Learn how we protect your data
- Terms of Service - Our terms and conditions
- Contact Support - Email us directly
Still Need Help?
If you didn't find what you're looking for, please don't hesitate to reach out to us at support@blesssoul.com. Include as much detail as possible about your issue, including:
- Your device model and iOS version
- BlessSoul app version (found in Profile → Settings → About)
- A description of the issue you're experiencing
- Screenshots if applicable
We'll do our best to help you as quickly as possible! 🙏